Medicaid health plan community health workers have positive impact on care: Rigorous evaluation of real-world program shows emergency care and costs went down, while outpatient care went up

Community health workers employed by Medicaid health plans can help low-income people who face barriers to care rely less on the emergency room, and more on outpatient care, a new study finds. The CHWs in the study worked with Medicaid participants to make a plan for their health and connect them with social and health care services in their local area. And that may lead to better use of funding, and potentially lower costs, for the Medicaid system over the long run, the researchers say.

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