People can’t drink alcohol unless served by flight crew: Air India

Air India Modify Alcohol Service Policy: In view of the recent incidents of indecent behavior of passengers in the aircraft, Air India has changed the policy regarding serving alcohol during its flight. As per the revised policy, the cabin crew members of the flight have now been asked to serve alcohol judiciously when required. Today on Tuesday (January 24), many similar things related to the revised policy have come to the fore.

Policy changed after rude passenger behavior

It is worth noting that the Directorate General of Civil Aviation (DGCA) has fined the Tata Group-owned airline (Air India) for the lapse for inappropriate behavior of passengers in 2 international flights in the last few days. At present, the exact change in the revised policy could not be ascertained. 

‘Drinks served properly by crew‍

As per the revised policy, passengers should not be allowed to consume alcohol unless served by crew members and crew members will be vigilant in identifying passengers who may be consuming their own alcohol. As per the policy, ‘‘alcoholic beverages must be served in a proper and safe manner. This also includes refusing to (further) serve alcohol to guests.’’

An Air India spokesperson said in a statement that the airline has reviewed the existing policy on offering alcohol in flight based on the guidelines of the US National Restaurant Association (NRA), practices followed by other airlines.  

The statement said, ‘‘This is largely in line with the existing practice of Air India, although some adjustments have been made for better clarity. The NRA’s traffic light system has been incorporated to help crews identify and manage potential cases of intoxication.’’

Read also: The investigation into the case of urination in flight is now complete, on the decision of DGCA, Air India said – ‘Suspending the pilot…is too much’

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